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The UITS HelpDesk is MOVING to the Library!

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To better assist students, the UITS HelpDesk is moving to the Simon Schwob Memorial Library. This will be a more efficient way for the HelpDesk to continue to provide outstanding service to students, faculty, and staff. Starting in January 2017, students will be able to go the HelpDesk on the main floor of the library for assistance with their technological issues.

TAG Columbus Cyber Simulation Event

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Stanton Gatewood, CISO, Georgia Technology Authority delivering Keynote address
Stanton Gatewood, CISO, Georgia Technology Authority delivering keynote address

 

 

 

 

 

 

 

 

 

 

 

 

 

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Columbus State University hosted TAG Cyber Security Simulation on Tuesday, Oct 25th at the Elizabeth Bradley Turner Center.

“The TAG Information Security Society’s mission is to provide a leadership forum focused on education and collaborative sharing of today’s information security, privacy, risk management and compliance related issues. Keeping you informed, allowing community collaboration and facilitating an open exchange. The society is positioned well for business and technology professionals interested or actively working in the field of information security, privacy, risk or compliance.” – TAGonline.org

Distinguished speakers like Stanton Gatewood (CISO, Georgia Technology Authority), Tera N. Ladner (Director of Information Governance Aflac Inc.), Stephen McCamy (Sr. Threat Management Consultant Aflac Inc.) presented at the event. The CSU president Dr. Markwood, Mr. Abraham George (VP/CIO, UITS), students, faculty, and staff participated in the event. The participants were presented with a real-world scenario that would strain personnel and resources, and cause numerous critical decisions that affect both the information technology function and business processes. The event was a real success in all aspects.

USG Annual Computing Conference- Rock Eagle

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The Annual Computing Conference at Rock Eagle is the leading technology conference for the University System of Georgia (USG), and is a unique opportunity to share success, offer tips and ideas and discuss technology trends. Wrapped into two-and-a-half, action-packed days, hundreds of USG technology professionals and end users gather at Rock Eagle to share ideas that transform technology for student success. The keynote speaker this year was Richard DeMillo. Richard is the Charlotte B. and Roger C. Warren professor of Computing and professor of Management, former John P. Imlay dean of Computing, and executive director of the Center for  21st Century Universities at the Georgia Institute of Technology. We are proud to inform that twenty staffs from UITS participated and many of them presented on the event.

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Presentation Topics Include:

  • Leadership
  • Training
  • ERP Integration and support Strategies
  • IT tools and standards
  • Next Generation Classroom Technologies
  • Networking and System Administration
  • Mobile Apps and Web Development
  • Project Management

The Chancellors Service Excellence Help Desk Center of the Year Award – 2016

Mr. Rayyan Elawad, River Park IT support specialist (Left), Ms. Barbara Psalmond, Manager IT support Services (centre), Mr. Brandon Lindley, Senior IT support specialist (Right).
Mr. Rayyan Elawad, River Park IT support specialist (Left), Ms. Barbara Psalmond, Manager IT support Services (centre), Mr. Brandon Lindley, Senior IT support specialist (Right).

Congratulations to the UITS Help Desk team who are nominated for the Chancellor’s Outstanding Service Excellence Award based on the ability to adopt continuous- improvement methodology that emphasized student and /or employee satisfaction as well as quality of service. The Chancellor’s Service Excellence Awards is created to honor employees that have gone “above and beyond” their normal job responsibilities. UITS family is proud of your service excellence efforts to make CSU and University System of Georgia as whole “United in Service and Quality”.